Information We Collect
When you contact us, request a quote, or submit a form on our website, we collect the details you give us. That includes your name, phone number, email address, property address, and a description of the roofing or restoration work you need.
We also collect basic technical information automatically when you visit our site, such as your IP address, browser type, device type, and the pages you view. This helps us understand how people find and use our website.
How We Use Information
We use your contact information to respond to your request, schedule an inspection, prepare an estimate, and keep you updated about your project. If you hire us, we use your details to complete the work and follow up on warranty or service questions.
We also use website data to improve our site, measure which services people are most interested in, and make sure our online forms work correctly. We do not sell your personal information.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences and understand how visitors move through the site. Cookies are small files stored on your device that help pages load faster and let us see which content is useful.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as smoothly, but you can still contact us by phone.
Analytics and Third-Party Tools
We use third-party analytics tools, such as Google Analytics, to collect anonymous data about website traffic and usage patterns. These tools may use cookies and similar technologies to track visits across our site.
We may also use third-party scheduling, mapping, or review platforms to help you book appointments or find our location. These providers have their own privacy policies, and we encourage you to review them.
Data Sharing and Disclosure
We share your information only when it is needed to run our business or complete your project. That includes sharing details with our crew, subcontractors, suppliers, and scheduling or payment processors who help us serve you.
We may also disclose information if required by law, to protect our rights, or in connection with a business transfer. We do not rent or sell your personal information to outside marketers.
Data Retention
We keep your personal information for as long as you are a customer and for a reasonable period afterward to handle warranty claims, service questions, and legal or accounting requirements.
When information is no longer needed, we delete it or remove identifying details so it can no longer be linked to you.
Data Security
We take reasonable steps to protect your information from loss, misuse, and unauthorized access. These steps include secure storage, limited access for team members who need the information, and safe handling of paper and electronic records.
No method of transmission or storage is completely secure. If you have concerns about sending information online, you are welcome to call us instead.
User Rights
You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. You can also opt out of marketing messages at any time by telling us or using the unsubscribe link in an email.
To make a request, contact us using the phone number or email below. We will respond within a reasonable timeframe and may need to verify your identity before making changes.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page with a new effective date.
We encourage you to review this page periodically. Your continued use of our website or services after an update means you accept the revised policy.